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General Product Information

Purchasing


If you need assistance with installing or using your Spellex software, please see our Technical Support FAQs.

If you have further questions, please contact our customer service department.


General Product Information

Spellex AccuCount is a line count utility that quickly and easily counts the number of lines you type in Microsoft Word. It gives transcriptionists the flexibility to choose from a variety of line, character, and word counting options. Spellex AccuCount also provides an easy way to organize clientele. To see all the benefits of using Spellex AccuCount, we suggest downloading a trial version.
Spellex AccuCount will recognize most file types that are accepted by Word. These include *.txt, *.rtf, and *.doc files.
To view a list of counting options, click here.
The file size of the trial version is 7 MB. People with slower Internet connections may encounter difficulties downloading a file of this size. To see the estimated download time for your Internet connection, click here. If you would like a trial version mailed to you, please contact customer service.
Yes. Any clients and rules that you establish during the trial period will remain after you install the full working version.



Purchasing

You may place your order by calling our customer service department at 800-442-9673 (813-792-7000) from 9 to 5:30 EST Monday-Friday. If you prefer to mail or fax your order, use the e-Store to add the product to your shopping cart and select the "Print Order Form" option.
Spellex AccuCount is available for immediate download from the e-Store. To see the estimated download time for your Internet connection, click here.
The file size of Spellex AccuCount is 7 MB. People with slower Internet connections may encounter difficulties downloading a file of this size. To see the estimated download time for your Internet connection, click here. If you would prefer to have the product shipped to you, but you did not select this option when you placed your order, please contact customer service at 800-442-9673 (813-792-7000) from 9 to 5:30 EST Monday-Friday.

All Spellex purchases are backed by a satisfaction guarantee. Physical shipments have a 30-day return policy provided the product is in resalable condition. Downloads have a 10-day return policy. Shipping costs are nonrefundable. You must contact our customer service department at 800-442-9673 (813-792-7000) from 9 to 5:30 EST Monday-Friday to receive a RMA (Returned Merchandise Authorization) number. Products returned to us without a RMA number will not be accepted.

We offer free shipping to international locations because the import duties and taxes can add up to 30% of the total cost of the product. This prevents many people from ordering because the cost becomes unmanageable. As an incentive, we pay the freight costs with the customer still responsible for the GST and VAT charges.


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